Returns

This return and exchange policy applies to all purchases made through the holaamorestudios.com website. Read below for details

RETURNS & EXCHANGES

If for any reason you are not completely satisfied with your order returns** will be accepted within 30 days of receiving it.

** Please note that earrings WILL NOT be refunded due to hygiene reasons.

Please return all packages to the address below.

Return Address:
Hola Amor Estudios at Pakajo
Reichsbahnstraße 96
22525 Hamburg
Germany

Please return the items in their original package.

We do not offer return labels. Return shipping cost are carried by the customer.

As soon as we have processed your return we will issue a refund.

Please pack the items adequately so that they won't break or get lost.

Necklaces that arrive completely tangled will not be accepted and sent back to you.

Please make sure to put them back in the foam holder just like you received it.

Refunds are processed once a week.